Infotech Small household appliances: why Seb put his finger in the repair

Small household appliances: why Seb put his finger in the repair




“I had a dishwasher and a washing machine repaired, but the small appliances at 100 euros, I throw them away”, testifies Sébastien Chapalain, executive in Suresnes. He is not the only one. If the French are quite willing to call on a repairer for large household appliances and electronics, they are much more reluctant to do so for coffee makers and toasters. “The main obstacle to repair is access to a repairer and the price, explains Erwann Fangeat, from the Ecological Transition Agency (Ademe). Studies show that when it costs more than a third of the purchase price, the good is not repaired. »

In an attempt to silence the call of the trash can, the French manufacturer of small household appliances Seb (27% market share in France) opened in 2021 a space in the northeast of Paris, called “ReparSeb”. Vacuum cleaners, cookers and other fryers of all the house brands are cared for there: Seb, but also Rowenta, Calor, Moulinex, Krups… The place, set up in partnership with the Ares network, specialist in the integration of disabled workers, also offers the sale of devices that have been reconditioned on site. Let’s say it: it is still little known and does not

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